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<pubDate>Mon, 13 Jul 2009 13:29:10 GMT</pubDate>
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<description>Posted by Website Introductions: (turnover) The secret is flexibility In the call center environment turnover is critical. Read more: WFM System [click] &lt;br&gt;Tags: &lt;b&gt;agent attrition&lt;/b&gt;, &lt;b&gt;turnover&lt;/b&gt;. Comments: 0.</description>
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