Over seventy call center professionals were brought together from across the United States assisting in the success of this month’s Online User Forum.
Threshold messages as well as other helpful topics were discussed in the Forum which was geared solely toward advising attendees on best practices on the job and so forth.
FastText is a new ad hoc device used for messaging and can be found useful by Broadcast users. A brief demo of this new tool was presented to the audience in attendance.
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Thinking about making a comment on this blog post? Great! But please remember that this space is for just that, comments about this blog post. It is not a place to post random thoughts about other stuff. We found that most of the "comments" posted here are not comments at all and should have really been posted in our forum. So:
