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<pubDate>Fri, 29 May 2009 12:05:13 GMT</pubDate>
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<title>Average Handle Time (hanging up)</title>
<description>Posted by Website Introductions: (hanging up) In some call centers, there is this thing we call Average Handle Time (AHT), or the time that agents should allocate for each client call. Read more: Average Handle Time [click] &lt;br&gt;Tags: &lt;b&gt;average handle time&lt;/b&gt;, &lt;b&gt;stupid ideas&lt;/b&gt;. Comments: 1.</description>
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