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  • -- ../../local/callcenter/customer_service/index-June-2009-1.html

    Implementation of Average Handling Time Will Make Call Center Service Lousy

    06/12/09 06:41

    The quality of a call center's work depends on the purpose of establishment of the call center operation.

    Read more: Implementation of Average Handling Time Will Make Call Center Service Lousy [click]


    Tags: average handling time • quality work • aht metric • customer service •
    0 Comments. - Permalink

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