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customer service Call Center Help Line Blog; June, 2009 Archive; Call Center Help Line Blog

Implementation of Average Handling Time Will Make Call Center Service Lousy

06/12/09 07:41

The quality of a call center's work depends on the purpose of establishment of the call center operation.

Read more: Implementation of Average Handling Time Will Make Call Center Service Lousy [click]


Tags: average handling time • quality work • aht metric • customer service •
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