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<pubDate>Thu, 14 May 2009 16:10:46 GMT</pubDate>
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<title>What s wrong in your call center (call center failure)</title>
<description>Posted by Wilbur: (call center failure) This site has been started with the idea of giving call center employees an opportunity to let the world know where call centers go wrong. It will hopefully give call center employees the power to bring problems and ideas to management. The underlying concept here is that the customer frustration with all kinds of cell center operations...&lt;br&gt;Tags: &lt;b&gt;angry customers&lt;/b&gt;, &lt;b&gt;call center failure&lt;/b&gt;. Comments: 0.</description>
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