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attrition rates Call Center Help Line Blog; June, 2009 Archive; Call Center Help Line Blog

Call Center Agents; Keeping the Good Ones In

06/25/09 09:14

The economy is down. There is no disputes about that. The market is becoming more unfriendly than ever, persuading companies to adapt cost-cutting measures.

Read more: Call Center Agents; Keeping the Good Ones In [click]

Tags: attrition rates • agents • cost cutting • average handle time •
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attrition rates Call Center Help Line Blog; June, 2009 Archive; Call Center Help Line Blog

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attrition rates Call Center Help Line Blog June Archive