In the field of merchandising and service yielding, customers are the king. One misinterpretation, misunderstanding and poor product performance could lead to a reputation disaster to a company.
This is why customer service is important to a company. A company should prioritize angry customers and change their minds to the potential harm that an angry customer might make if their anger is not dealt with accordingly. Read more about this here:
Thinking about making a comment on this blog post? Great! But please remember that this space is for just that, comments about this blog post. It is not a place to post random thoughts about other stuff. We found that most of the "comments" posted here are not comments at all and should have really been posted in our forum. So:
